How to Delete PhonePe Account? – Looking for an article to guide you on “how to delete PhonePe account permanently”? Then this article is for you. In this article, you will get information on how you can delete your PhonePe account easily.
There are many reasons to permanently delete the PhonePe account. If you have multiple PhonePe accounts, you can delete your account.
Also, if you have changed your UPI-based number, you can also close a PhonePe account. Some users also delete the PhonePe account due to its customer service or not offering refund offers like before.
How to Delete PhonePe Account?
To delete the PhonePe account permanently you would like to reach the customer care support team as PhonePe doesn’t provide an instant choice to deactivate your profile from the Android and iPhone app.
Here may be a step-by-step guide for deleting the PhonePe account permanently on Android and iPhone devices.
1. Log in to your PhonePe account from the device.
2. Click on the Question icon at top of the screen.
3. You will be redirected to the help screen.
4. Choose the My Account, KYC & App issues option.
5. Tap on Account related issues and select Delete.
6. Give a reason for your request.
7. Here you can find the Contact Us button, just simply tap on it.
8. Type the message that you simply want to delete the PhonePe account permanently and tap on the send message to boost a support ticket.
9. The customer care support team will reach you within 2-3 working days to confirm your request and your Phonepe account is going to be deleted.
How to Delete Phonepe Merchant Account?
Business owners can create a merchant account on Phonepe to receive money from their clients in their bank account. It is becoming popular in recent years.
For whatever reason you want to delete your merchant account, you can follow our guide below to do so.
1. Log in to the Phonepe business app on the mobile phone.
2. On the top right corner, you will view a question mark icon click on it.
3. Here you require to tap on the feedback and suggestions related option.
4. Now you will view the contact us button just click on that.
5. Now message them and mention that you want to delete your Phonepe merchant account for that reason and send it.
6. After that you will receive a message or call to confirm.
7. After that your account will get deleted and you can build the same account again anytime on the Phonepe.
Why should delete Phonepe Account?
Less secure (no PIN or password required to open)
I think the first downside is that Phonepe is a bit less secure. Because when you touch the Phonepe application on your mobile, the panel opens without any authentication.
It does not ask for a PIN or password to open. So because of this demerit, anyone can access the app. However, for subsequent operations, the UPI PIN or passwords would be required.
But you can keep your application safe by logging out every time you exit the application. Just tap on the circle in the upper left corner of the home page. The profile page will be displayed. From here you can log out.
The next time you access the application, you will need to enter the 4-digit password to log in. You must remember this password when you create it when you first download the application.
Delay in payment
Sometimes when you pay through the app it shows “Processing continues”. And it remains for a long period. Sometimes 2-3 days due to technical problems. However, it happens rarely but creates too much tension until the successful payment message.
However, it can also be with other paid applications. So the best way is to wait a period of time, if the problem persists, please contact customer service. The toll-free customer service number is 0124-6789-345.
No interest on your Wallet deposit
Phonepe does not provide you interest in your Wallet deposit. However, other UPI applications that have the wallet function are also not interesting.
But, Paytm has another option to deposit money into the Paytm savings account. And it provides 4% interest on the savings account.
Therefore, Phonepe is not paying any interest on your deposit. So you can see that the advantages are more than disadvantages. Just compare them and try to use this app for hassle-free life.
No money credit
It also happens when you pay a merchant or any bank account, the message “Payment successful” appears. Your account also debits that amount, but there is no credit on the receiver’s account.
Sometimes credit processing takes more than 24 hours. It also causes you mental anguish. Sometimes it happens due to a technical problem or a bank holiday. Please be patient, just wait, if you do not receive the payment, please contact customer service.
Refunding canceled tickets is complicated
You can book travel tickets through the Phonepe app. Also, you can cancel tickets reserved through Phonepe. But the ticket needs to be booked through the Phonepe app. The problem arises when there is a problem with refunding the canceled ticket.
When you cancel the ticket, after deducting the charges, the remaining amount is credited to your account. But if the trip is canceled by a service provider like UPSRTC, you will not receive a refund.
When you contact customer service for the refund process, they forward the request to the service provider. If the service provider refuses to pay, your payment app also refuses to pay and asks you to contact the service provider directly.
When you request it from the service provider, they reject your request based on the no-booking ticket directly through their website. On the other hand, customer support refuses to refund based on ticket reservation fees sent to the service provider.
So there was a complete guide to delete the PhonePe account permanently. As shown in the guide, there is no direct option to delete the account, you need to contact the support team and wait for their response.
If this article is helpful, then please comment on the comment section. If you want to know further accounts to delete, you can comment, I will make that article very soon.
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